Shipping policy
Processing Time
All orders are processed within 1–2 business days after payment confirmation. During peak periods or promotional events, processing times may be slightly longer.
Delivery Time
We currently deliver across the United Kingdom.
- Standard Delivery: 3–5 business days
- Orders are shipped via trusted courier services to ensure safe and reliable delivery.
Delivery times are estimates and may vary due to courier delays, weather conditions, or high demand periods.
Shipping Charges
We offer simple and transparent shipping rates:
- Orders under £50: £3.99 Standard Delivery
- Orders £50 and above: Free Delivery
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery in real time.
Delivery Issues
If your order has not arrived within the expected delivery timeframe, please contact our support team and we will assist you promptly.
Returns Note
Return shipping costs are the responsibility of the customer. Returns are accepted within 14 days of delivery. Please refer to our Returns Policy for full details.
Contact
If you have any questions regarding shipping, please contact our support team at your designated customer support email.